Match and dating and original order
To start, sign into your account and click on Order History to select the order that you would like to return.
Once you have selected your order, click “Create a Return” and complete the instructions provided to print your return shipping label.
We will gladly accept these items if returned by February 28, 2018.
Furniture shipped within the continental US returned within 30 days of delivery will receive a refund of the purchase price on the original form of payment.
Furniture returns after 30 days and up to one year will be refunded via a merchandise credit valid for use in any of our US locations or on Urban
We guarantee the quality of our furniture (free of manufacture defect) for up to one year from purchase.
You may return your furniture purchase for a full refund within one year from your purchase date.